how to edit My Account and connect your Stripe account
A guide to editing your profile and connecting your Stripe account so you can receive booking payments through Livvi.
What is Stripe and why do you need to connect it?
Stripe is a global secure online payment platform that lets guests pay for a booking by credit card, Apple Pay, Google Pay or other digital methods. Connecting your Stripe account to Livvi gives you:
- secure processing of online payments
- automatic booking confirmation after payment
- payouts directly to your bank account
- easy tracking of all payments and transactions
1. Open "My Account"
In the top menu click "My Account". A page with your profile and business details opens. Here you can edit: personal details, company details, contact information, language, social media links.
2. Find the "Stripe payouts" section
At the bottom of the page there is a "Stripe payouts" block. If Stripe is not connected yet, you will see the status:
- Stripe account created – Incomplete
- Onboarding completed – Incomplete
- Charges enabled – Incomplete
- Payouts enabled – Incomplete
Click the "Start setup" button.
3. Stripe onboarding starts
You will be redirected to a secure Stripe page.
3.1 Phone verification: enter your phone number and confirm the code sent by SMS.
3.2 Personal details: full name (as written on your documents), email address, date of birth. This is used for legally required identity verification.
3.3 Business details: choose the industry (e.g. Property rental) and your website (if you have one, otherwise a business description).
3.4 Bank details: currency (EUR), country of the bank account, IBAN, IBAN confirmation.
4. Finish and return to Livvi
After Stripe onboarding you are returned to Livvi and all four statuses show "Completed". You can now receive payments for bookings.